Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, and password when you register.
• Usage data: API requests, timestamps, response times, and error rates to monitor and improve the Service.
• Payment information: processed securely by our payment provider. We do not store your full credit card details.
• Document content: HTML, templates, and data you send to the API for PDF generation. This content is processed transiently and not stored beyond the time needed to generate your document.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To authenticate your API requests and manage your account.
• To process payments and manage subscriptions.
• To send important notices about the Service (security alerts, billing, changes to Terms).
• To monitor usage patterns and prevent abuse or unauthorized access.

3. Data Retention

We retain your account information for as long as your account is active. Document content submitted via the API is processed in real time and is not stored after the PDF is generated and delivered. Usage logs are retained for up to 90 days for monitoring and debugging purposes.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: payment processors, hosting providers, and analytics tools that help us operate the Service.
• Legal obligations: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure API key management, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time.

To exercise these rights, contact us at info@rendoc.dev.

7. Cookies

We use essential cookies to maintain your session and authenticate your requests. We may also use analytics cookies to understand how you interact with the Service. For more details, see our Cookie Policy.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service.

11. Contact

For privacy-related questions or requests, contact us at info@rendoc.dev.